The average Teams user today sends 42% more chats per person. Whatever the answer, the workday is work/life balance is certainly tipping past the balance line. “This peak is different from the other two peaks because it raises the question, ‘Is this about flexibility, or is it about work encroaching on someone’s personal hours?’” says Shamsi Iqbal, principal researcher on productivity and intelligence at Microsoft Research and Microsoft Viva Insights. Parents who do tend to family or personal activities during the mid-afternoon make up for that by working non-traditional hours, sometimes after the kids have gone to bed and the frenetic symphony of Slack chimes, email alerts and Zoom requests has quieted down. “Having your kids at home, having no breaks to eat or exercise, we see that one of the ways to cope is to take a break, eat dinner, and then spend time in the evening actually getting things done,” says Mary Czerwinski, research manager, human understanding and empathy, at Microsoft Research. And that “ triple peak day” is likely to stick around, the company says. A new study from Microsoft, which looks at usage of keyboard activity, shows there are three peak times that home-based workers are most active on their systems-the morning, the afternoon and after 10:00 p.m. Taking that time doesn’t mean shirking their duties, however. Whether it’s picking the kids up from school, dropping them off at soccer practice, hitting the gym before the rush or just taking care of household chores, remote workers are reclaiming that time as their own. time block is becoming increasingly less accessible as remote workers use that time and the flexibility afforded by their work situation to run tasks.
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